Joy Thomas,


President and CEO, CPA Canada

Mary Ann is simply a great communications professional. She was instrumental in developing communications strategies throughout the unification effort and beyond. I relied heavily on Mary Ann as we integrated operations at CPA Canada to provide sound judgment, strategic insight and excellent writing capabilities. Her dedication to getting just the right messaging helped me set the tone on our culture journey.

Mary Ann is one of the top communications professionals in Toronto. I've worked with Mary Ann over the years at a number of organizations and on a wide variety of assignments, including change management and internal communications, digital engagement and reputation and issues management. She consistently brings excellence, insight and principles-based judgment and decision making to all she does. In addition, working with Mary Ann is always a pleasure.

Heather Whyte

SVP, Strategic Marketing, Communications and Public Affairs, CPA Canada

Donna Mitchell

Communications Consultant, Clear Financial Communications; client as former Director of Communications, CIBC 

Having worked with Mary Ann at a leading bank and elsewhere for many years, I know her to be highly respected and recognized as an authority in reputation management and communications.

During a time of significant organizational change at the bank, she provided strategic counsel to the senior leadership team on how best to inform 30,000 employees and managers and gain their support for a critical new direction. Among the strengths that make Mary Ann exceptional in her profession are her analytical and problem-solving skills, her tact and sensitivity to audience needs, and the clarity of her language. Reflecting her talents and character, Mary Ann became one of the president’s close advisers and earned the bank’s top performance award.

The words that best describe Mary Ann are integrity, professionalism and commitment. She has proven to be a tremendous executive asset to organizations striving for excellence.

I have worked with Mary Ann multiple times over the last 15 years. She has consistently provided expert advice, insight and guidance to challenging communication situations.

She is a strong leader who effectively balances multiple stakeholder priorities in complex situations. She has a track record of excellence in developing comprehensive strategies followed by impeccable execution.

I will continue to call upon Mary Ann for her expertise in addressing challenging issues where effective communication is essential to the success of the initiative.

Lori Stephenson

Client as Life Strategist at My Big Sky, and as former Senior Manager, Human Resources, Accenture

Karen Jackson,


Senior Advisor, Healthy Workplace Strategies, Excellence Canada


Mary Ann is an exceptional communications professional. She is able to distill broad and diverse information into short, concise summaries that tell a meaningful and compelling story. Mary Ann stands out for her professionalism and calm demeanor, despite complex requirements and tight deadlines.  She is approachable, easy to work with and very willing to go 'above and beyond,' as needed to make her customer successful. I look forward to working with Mary Ann again!

Next steps...

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